The role
The APG AM organization can be classified as data driven. In accordance with the AM digitalization strategy, the QA Officer is responsible for the global design, implementation and testing of automated IT and data controls in a data-driven business environment. These controls are relevant for both business and IT environment.
All relevant data and IT controls must be ready to meet current or any new law or regulation in the future (e.g. DORA, DNB good practices. Controls and control evidence must be demonstrable and fully transparent.
A first assignment for this job is to get all internal and external (cloud and data) IT suppliers in control to guarantee continuous IT Service delivery and to make sure all relevant (DORA) compliance requirements for suppliers are met. Relevant quality aspects of the IT service will be captured and monitored in Service Level Agreements, service review meetings and service level reports.
Team
You are member of the Control & QA team within the Department Resilience & Risk/Contracting & Third-party Management. The team has a global mandate. Within the team everyone works closely together and has his/her own specialist tasks to perform. You work in an Agile environment, using SAFe principles and methodology. You are in daily contact with internal APG (AM) stakeholders, e.g. management, (epic) owners, enterprise architects and AM or APG DevOps teams. You are also in close alignment with external IT suppliers.
What you would do
- Make relevant IT and Data process compliant to applicable law and regulations.
- Design of an integrated control framework and automate this in workflows as part of data-driven business and IT processes.
- Adapt existing processes into end-2-end services, including relevant risk and controls from business to IT, based on business-critical functions.
- Implement new, data and IT related, controls.
- Create and implement plan for digitalization of all relevant Control & QA domains: risk & audit, control, quality assurance and service level management.
- Guarantee that IT supplier processes are demonstrably in control and collect all necessary evidence to prove it.
- Align with internal and external IT suppliers to formalize service level requirements according to agreed quality.
- Deliver business input to supplier contracts and analyze IT service performance reports together with Third Party Management and Contracting.
Education - Knowledge
- (At least) bachelor’s degree in economics, Information Management, Business Management or IT.
- International Recognized Assurance Certification (e.g. RE, CISA, CRISC, CGEIT, or CISM).
- Profound knowledge of IT and automation of data and service level management, risks, processes, policies and workflow management.
- Specialized knowledge assurance and compliance with laws and regulations.
- Profound knowledge on Service Level Management, based on ITIL V4 (minimum of ITIL Foundation).
- Good Communication skills (verbally and in writing).
- Development and analytical skills.
- Fluent Dutch and English in writing and presenting.
- Experience with SAFe Agile Methodology is an advantage.
What you bring
- Junior-medior profile
- Digital Savvy, data, integration and automation is part of your DNA.
- Independent, agile, convincing and able to challenge suppliers and stakeholders.
- Strongly developed analytical and problem-solving skills. An eye for detail, disciplined and always looking to further optimize service processes.
- Proactive, self-propelling and innovative.
- Focused on operational excellence and quality oriented.
- Demonstrated ability to communicate effectively (both verbal and written) in Dutch and English.
What we offer you
We will offer you, depending on relevant knowledge and experience, a gross salary in the range of 4500 - 6433 EUR based on full-time employment and great employment conditions aimed at flexibility, such as:
- A guaranteed end of year bonus of 8.33%
- Attention to your vitality and personal development
- Possibility to work from home 2-3 days per week
- And obviously a well-managed pension
Where you will work
For pension provider APG, pension is about people, life, and living together. With careful asset management, pension administration, communication and advice, we work on a livable future for current and future generations. One in which we share prosperity and well-being fairly and sustainably. Now and later.
APG is committed to around 4.5 million people in the Netherlands, which is why we believe it is important to be a reflection of Dutch society. This means that APG strives for an inclusive work environment, in which everyone can be themselves and where your unique qualities are embraced.
When you choose to work at APG, you're choosing a job where you contribute to a bright future. And that's not all. You're also choosing the best employer in the Netherlands in the financial sector! Curious why APG scored so well in the Randstad Employer Brand Research? Check out the article and apply now!
More information
Get in touch with Fleur Weekers via +31623382719 or fleur.weekers@apg.nl or Ralph Knops via ralph.knops@apg-am.nl who can tell you more about the specifics of the position.
Do you see your future at APG? Apply no later than 28/03/2025 and let yourself be seen.
We do not appreciate acquisition in response to this vacancy.