Asset management

Business Relationship Manager

As Business Relationship Manager (BRM) you’ll be responsible for a professional approach and relations between internal stakeholders and external parties. As well as good communication and relationship skills, the ideal candidate will be someone with ambition, who sees opportunities and potential for self-improvement, enjoys giving advice and is customer-oriented and enthusiastic about maintaining strategic relationships and the negotiations involved in this.

Heerlen, The Netherlands, Hybride
40-40 hours
Years of experience
5 - 10
Academic higher education
Salary indication
€ 3944 – 5635

This is going to be your job

As Business Relationship Manager (BRM), working from Heerlen, you’ll be part of a team of four specialists, who are responsible for concluding contracts and maintaining relations with the external parties on which APG Asset Management relies to guarantee the investment process within the associated risk taxonomy. As BRM you’ll act as the first point of contact for external parties worldwide and take care of connections and liaison with the internal stakeholders and business partners. The BRM needs to have knowledge of the applicable legislation and regulations and the associated risk aspects. The most important responsibilities of the Business Relationship Manager encompass the following:cooperation with the Asset Management organization in the broadest sense – including the New York and Hong Kong offices - in meeting their external requirements for the performance of their activities, related to the strategy of APG Asset Management;

  • maintaining international relations internally and externally at tactical and strategic levels, keeping abreast of and giving advice on market developments in relation to the strategy and our external partners;
  • investigating the market for the services required for APG Asset Management;
  • contributing to strategy and helping to optimize management models and fine-tune policies with an eye to best-practice solutions for Contracting and Third-Party Risk Management;
  • Third-Party Risk Management; identifying, analyzing and explaining the various risk aspects of the external landscape and defining them unambiguously and efficiently by means of due diligence, screening, KY3P, etc.;
  • contributing to the optimization and management of the global contracts database;
  • organizing, planning and facilitating strategic consultations with our most important contractual partners.
With assets under management of some €600 billion, APG is one of the world’s biggest institutional investors and a leading pension fund manager in the Netherlands. Within APG Asset Management, and together with the internal stakeholders, Contracting & Third Party Management takes care of fine-tuning, guidance and advice regarding external parties worldwide who are important for the attainment of APG AM’s strategic objectives. Contracting & Third Party Management manages relations with more than 300 parties, which all have a link with the investment process.

The Business Relationship Manager will report hierarchically to the Head of Contracting & Third Party Management, which is part of the COO cluster within APG AM. You will work closely together with your team, but also on a daily basis with the stakeholders in APG AM and APG Group in order to ensure that requirements are fulfilled quickly and carefully.
Contracting & Third Party Management is based in Heerlen, but the team is regularly present at our Amsterdam location, and there is close contact with our offices in the US and Asia.

This is what you offer

As Business Relationship Manager, in addition to having experience and innate motivation,

  • you are proactive, ‘hands-on’ and pragmatic, with a strong customer focus and the right mindset for maintaining relations in the long term;
  • you know how to organize your internal network and you're a team player with a healthy ambition;
  • you make a good impression, you’re good at analyzing, your work is accurate and your communication skills are exceptionally well developed and include the composition of storylines and presentation and writing skills in Dutch and English (English is the official main language of APG Asset Management);
  • you ask the right questions at the right time, you’re not afraid to ask critical questions when necessary and you know how to distinguish between main and side issues.
You also have:
  • at least a completed HBO or WO degree, minimum five years’ relevant work experience with a financial service provider or related experience in the area of third-party management, preferably third-party risk management. 
  • the ability to work effectively and decisively and to hold you own naturally in a demanding and performance-oriented work environment.
  • a digital mindset: affinity with IT and digital skills in support of the digitization process that is under way.
  • and excellent skills in the area of relationship and stakeholder management.
  • Knowledge of and experience in the area of third party risk management would be a plus point.

This is where you'll work

We offer you a competitive maximum salary of € 5.635 based on a 40 hours working week and attractive terms of employment with a focus on flexibility

  • A guaranteed year-end bonus of 8.33%.
  • Ample attention to your vitality and personal development.
  • Hybrid working: at home and in one of our superb offices.
  • And of course a well organized pension.  

For pension provider APG, pensions are about people, life and how we live together. Through careful asset management, pension administration, communication and advice, APG wants to help build a decent future in which we share our well-being and prosperity honestly and sustainably. For present and future generations. For today, tomorrow and beyond. 

APG is committed to serving 4.7 million people in the Netherlands. That explains the importance we attach to reflecting Dutch society. To that end, APG strives for an inclusive work environment in which everyone can be themselves and their unique qualities are embraced. 

Choosing APG means choosing a job in which you contribute to a bright future. Don’t delay, apply today! 

More information

More information? Please contact recruiters Mohamed Chaaibi or Vanessa de Veer who can tell you more about the procedure.

Do you see a future with APG? Apply with a English cv and cover letter and show us what motivates you.

This vacancy was published internally and externally at the same time. In case of equal fitness for the position, internal candidates have priority in the selection procedure. We thank you for your understanding.

I am happy to help you

Mohamed Chaaibi

Corporate recruiter